GDPR Compliance

Your data protection rights under GDPR

Introduction

While Quiet Terrace is based in Australia, we recognize and respect the data protection rights of individuals in the European Economic Area (EEA) under the General Data Protection Regulation (GDPR).

Legal Basis for Processing

We process personal data under the following legal bases:

  • Consent: You have given clear consent for us to process your personal data for specific purposes
  • Contract: Processing is necessary for a contract we have with you, or to take steps at your request before entering into a contract
  • Legal obligation: Processing is necessary for us to comply with the law
  • Legitimate interests: Processing is necessary for our legitimate interests or those of a third party, provided your interests and rights do not override those interests

Your Rights Under GDPR

If you are located in the EEA, you have the following rights:

Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee for additional copies.

Right to Rectification

You have the right to request correction of any information you believe is inaccurate or incomplete.

Right to Erasure

You have the right to request deletion of your personal data under certain conditions.

Right to Restrict Processing

You have the right to request restriction of processing your personal data under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data under certain conditions.

Right to Data Portability

You have the right to request transfer of your data to another organization or directly to you under certain conditions.

Data Transfers

When we transfer personal data from the EEA to Australia or other countries, we ensure appropriate safeguards are in place to protect your information in accordance with GDPR requirements.

Data Protection Officer

For GDPR-related inquiries, you can contact our data protection contact at:

Email: [email protected]

Right to Lodge a Complaint

If you are in the EEA and believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with your local supervisory authority.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Specific retention periods depend on the nature of the data and the purpose for processing.

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significant effects on you.

How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us at:

Email: [email protected]
Address: Level 12, 147 Collins Street, Melbourne VIC 3000, Australia

We will respond to your request within one month. If your request is complex or we receive multiple requests, we may extend this period by two additional months, and we will inform you of any such extension.

Updates to This Policy

We may update this GDPR compliance statement from time to time. Any changes will be posted on this page with an updated revision date.