Privacy Policy
Last updated: May 2026
Introduction
Quiet Terrace respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you:
- Submit consultation request forms
- Contact us via email
- Subscribe to our communications
- Use our services
This information may include your name, email address, age range, and any details you provide about your retirement planning needs.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- Browser type and version
- Operating system
- IP address
- Pages viewed and time spent on pages
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Provide and deliver our retirement planning services
- Respond to your inquiries and consultation requests
- Send you information about our services
- Improve our website and service offerings
- Comply with legal obligations
- Detect and prevent fraud or security issues
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or respond to lawful requests
- With professional advisors bound by confidentiality obligations
- To protect our rights, privacy, safety, or property
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Your Rights
Under Australian privacy law, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Object to processing of your information
- Withdraw consent where applicable
Cookies
Our website uses cookies to improve your browsing experience. For detailed information about our use of cookies, please see our Cookies Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Email: [email protected]
Address: Level 12, 147 Collins Street, Melbourne VIC 3000, Australia
Compliance
This Privacy Policy complies with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).